At K2 Spice Herbal Center, we strive to ensure transparent and secure billing practices. This Billing Policy explains how orders, payments, and billing inquiries are processed.

1. Accepted Payment Methods

We accept the following forms of payment:

• Cryptocurrencies

• Secure online payment platforms (if applicable)

All payment instructions and confirmations will be communicated exclusively through our official billing email: sales@k2spiceherbalcenter.com.

2. Order Confirmation & Invoices

• After placing an order, you will receive an invoice and confirmation email from sales@k2spiceherbalcenter.com only.

• If you do not receive confirmation within 5 hours, please check your spam/junk folder or contact us directly.

• We will never request billing information from any other email address.

3. Billing Disputes & Inquiries

• All billing-related questions, disputes, or clarifications must be directed to sales@k2spiceherbalcenter.com.

• To resolve disputes efficiently, please include your order number, transaction details, and full name in your email.

• We will respond to billing inquiries within 1-2 business days.

4. Refunds & Cancellations

• Refund eligibility depends on the product condition, type, and our return policy.

• Approved refunds will be processed back to the original payment method.

• Refund requests must be submitted by emailing sales@k2spiceherbalcenter.com.

• Unauthorized returns or refunds requested through other channels may not be honored.

5. Fraud Prevention

• For your protection, all billing communication is centralized through sales@k2spiceherbalcenter.com.

• If you receive billing instructions from any other email, do not respond—please report it immediately.

• We reserve the right to cancel suspicious transactions for security reasons.

6. Policy Updates

We may update this Billing Policy as necessary. Any changes will be posted here with a revised Effective Date.

7. Contact Information

For all billing matters, please contact:

📧 sales@k2spiceherbalcenter.com